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Berkhamsted School reserves the right to:

1. Refuse admission of the ticket holder to the premises.

2. Request the ticket holder to leave the premises.

3. Refuse admission to the auditorium of latecomers or delay entry until a suitable break or interval in the performance/event.

4. Cancel or abandon a performance/event for reasons beyond its control without notice and without being liable to pay any person any compensation or damage whatsoever other than at the discretion of the School a possible percentage or maximum refund to the ticket holder of the value of the ticket.

Audience members who leave the auditorium once the performance has started may be asked to wait in the foyer until an appropriate moment in the performance to re-admit them. Re-admittance may be refused if there is no appropriate moment or admittance will cause disruption. There is a monitor in the foyer where the performance can be viewed. No refund or exchange will be offered.

Berkhamsted School reserves the right to make alterations to the advertised programme at any time and without advance notice.

Exchanges & Refunds

Tickets are non-refundable and will become void if re-sold. Subject to availability Berkhamsted School is sometimes able to exchange tickets for another performance of the same production though this is not guaranteed. If an event has sold out it may be possible to try and re-sell your tickets after we have sold all available seats. Please note there is no guarantee of the re-sale of your tickets. If they are re-sold, you will be refunded. Tickets cannot be refunded unless a performance is cancelled. In the event of a cancelled performance, patrons will first be offered the opportunity to exchange tickets for another performance; if there are no alternative tickets or if the patron is not able to attend an alternative performance the full purchase cost of the ticket will be refunded.

Please check your tickets and confirmation email carefully as mistakes cannot be rectified at a later date.

Booking Fees

Berkhamsted School does not charge a booking fee for tickets booked online.